Coumba Win worked on product design for a firm specializing in financial education. We optimized their internal dashboards, which are used by admins, for a high-performance user experience.
After an extensive UX Discovery phase, we defined our goal for the project: to exceed a SUS of 68. After that, we started the design phase which included prototyping, user flows, and user interviews. We constantly kept in contact with stakeholders in order to ensure maximum efficiency.
After achieving a satisfactory SUS score - which went from below 60 to 98 (!) - we presented the document outlining the changes to the development team.